Frequently Asked Questions

  • GENERAL INFORMATION
  • ORDERS & DELIVERY
  • RETURNS & REFUNDS
  • PAYMENTS & PROMOTIONS

You can reach our customer service team by emailing hello@theperfectsleeplab.com or filling out the contact form on https://theperfectsleeplab.com/pages/contact-us . We are here to help with any questions or concerns you may have.

You can stay updated by subscribing to our newsletter and following us on social media. We regularly update our followers with the latest products, promotions, and news.

Our processing times are typically 3 days or less. However, on rare occasions, it may take longer to process your order.

Once processed, the average delivery time is 11 days within the United States. You will receive a tracking number to monitor your order's progress.

We accept returns for products that are defective or damaged upon arrival. For more details, please review our full Return and Refund Policy at https://theperfectsleeplab.com/pages/return-and-refund-policy/ .

To initiate a return or exchange, please contact our customer support at shipping@theperfectsleeplab.com with your order details and a high-quality image or video of the damage or defect.

Yes, we offer exchanges for items that are in stock. Please contact our customer service at returns@theperfectsleeplab.com to initiate an exchange.

We accept all major credit cards and other secure payment methods.

Yes, we frequently offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

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