Shipping & Delivery Policy
All orders are processed within 3 business days. Occasionally, processing times may extend beyond this due to unforeseen circumstances.
Once your order has been processed, the average delivery times for each of the countries we ship to are listed below.
- USA - 11 Days
We offer standard delivery for all orders. As a special promotion, shipping is currently free for all orders over 50$ in the United States. However, please note that this offer may change at any time.
We provide a tracking number with all orders, so you can monitor your shipment's progress from our warehouse to your doorstep. The orders can be tracked on our Order Tracking page: https://theperfectsleeplab.com/tools/order-tracking
If the order has been in transit for more than 5 days beyond the estimated delivery window, we will issue a replacement order at no additional cost. For lost packages, customers can choose between a refund or a replacement.
If you receive a damaged or defective product, please email us at shipping@theperfectsleeplab.com with a high-quality image or video of the damage or defect. Upon verification, we will issue a replacement.
For any questions or concerns regarding your shipment, please contact us at shipping@theperfectsleeplab.com.